Posts Tagged ‘fresh’

Repeat annual report content?

Thursday, May 3rd, 2012

Annual report coversMost annual reports contain the same general information year after year.

Whether it is an introduction, history of the business, outlining products, naming directors or key staff, there are sections of an annual report that don’t change much over the years.

Repeat the wording?

The fastest option therefore is to use exactly the same wording in those sections every year, just changing small details as necessary. The freshest option would be to rewrite all those sections.

There are pros and cons to both options, such as:

  1. if you assume most people don’t read annual reports from cover to cover, and probably don’t remember last year’s report in depth anyway, not changing the words would probably escape attention from the majority of people
  2. repeating the wording not only saves you time rewriting the content but also in gathering feedback and approvals on it – it was approved last year so will meet the criteria this year too (if major style changes have occurred, copying old content isn’t an option!)
  3. it looks a bit slack and old to anybody who does notice the wording hasn’t changed
  4. it is easy to make errors when you assume ‘oh it was ok last year so I’ll just skim read this bit’ and miss the reference to ‘our new office’ a year later or forget to update 2012-11 to 2011-12.
  5. content from the annual report can be copied and used elsewhere because it is approved, public information. Updating the content each year is a nice way to update basic information in numerous places so your profile is kept fresh and interesting
  6. depending on how your annual report is presented online, you could end up with what appears to be duplicate content on your site (if four pdfs are all 33% the same, for example, there will be a lot of repetition). Search engines do not like duplicate content and can penalise your site for it
  7. staff can get bored rereading the same words – new content gives them fresh wording to utilise in presentations and on phone calls, too

So what do you think – would you be unhappy getting an annual report that was largely the same as last year’s? Would you even notice?

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Posted in Business Communications | 2 Comments »

Influencing search engine results

Tuesday, May 3rd, 2011

Having a website is of little business value unless it is getting seen by people, and preferably the type of people will buy your goods or service.

The March survey of small businesses showed that about two thirds believe search engines is the key means of finding new customers. Now that may be more or less applicable in your industry or in Australia vs the USA (the survey was in the USA only), but search engines do account for a reasonable amount of website traffic.

Which means that making your website as attractive as possible to search engines is important. (more…)

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Posted in marketing, web content | 5 Comments »

Have promotional articles seen their day?

Tuesday, March 29th, 2011

On Sunday I wrote about the value of promotional articles, but I thing there is another important question – have they be over used? are they just a waste of time?

My answer – no!

There are certainly a lot of promotional articles available, and many are not worth the time to read (or write!), but for a well prepared article there is definitely a return on the investment of preparing promotional articles.

A couple of reasons that they are still worth considering to promote a business:

  • people still want content for sites, ezines and blogs – promotional articles save them time and provide a variety of information for their readers
  • things change so there is a need for current articles to replace out dated ones – for example, articles about employing staff in 2010 would not cover paid parental leave responsibilites 
  • each topic has many angles so even if there are 50 articles on running a business as a parent, you may be able to suggest a different perspective or a new method
  • search engines and people want fresh content so even if Joe Blogs wrote a fantastic article on email marketing it could be time someone else wrote one so we don’t read Joe’s article in five different newsletters
  • we all have different approaches to learning so the way you explain something in an article may be a better way for some people to understand it

In short, the internet has put us into an information age and there is power to those who provide quality information. Promotional articles are an excellent way to share information so we have not seen the end of their value.

If you’re still doubtful, think about the last time you searched for information online – what were the most useful sources?

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Posted in business info, marketing, newsletter content, writing | No Comments »

Keep your website looking fresh

Thursday, June 24th, 2010

Have you ever come across a website that is obviously out dated? What do you think of it when you do?

I recently came across two extreme examples of this…

  • under the heading of ‘latest investment news’ was a link to some reports with the most recent dated April 2008!
  • an online shop had banners and text stating ‘new version to be released mid 2009′

Those sites didn’t impress me at all!

While adding content regularly is good practice for a website, there are also some ways to avoid your content being obviously old:

  • avoid ‘page last updated’ foot notes – even if it is perfectly reasonable to not update contact details for example, it looks wrong to say that page is 5 years old! Add a date to the content itself if it needs the date for context
  • avoid adding a date to copyright symbols. Although your copyright applies from when you created the page, a date ages the page and it is easy to miss updating it each January
  • if you are unsure of when something will happen, be vague rather than specific. So ‘new version underway’ or ‘give us your details and we’ll contact you when the new version is available’ are better than ‘new version launched 1 July’
  • do a search of your site for ’2008′, ’2007′ and so on then make sure you update as appropriate
  • be careful of what tense you write in. For example, ‘from 1 July we will sell whatsits’ will be dated in August whereas ‘whatsits on sale from 1 July’ can be used in June and August. Adding a year to either sentence will date it if you leave the text for more than a few months, of course!

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Posted in web content | No Comments »

Blogs and trust

Monday, July 20th, 2009

A few days I wrote about the Edelman Trust Barometer and the reduced trust in Australian business.

One statement made by Edelman that I didn’t mention was “Digital communication such as blogs and social networking sites are not trusted sources of information. ” I left it for a separate post as I think it is worth more discussion.

I think that statement is simplistic, especially as it is not backed up with statsitics or specifics. For instance, are no blogs trusted or just those run by big companies? Does the style of blog or age of the respondent make any difference to their answer?

Instead of writing an essay on this topic, here are just a few of my thoughts, but I’d love to hear your thoughts, too:

  •  reading a blog gives you insights into the person behind the business, making it more personal and therefore more trustworthy
  • blogs doing things like overusing keywords, be ads trather than information, ignoring comments (especially negative comments) and not providing meaningful links are not going to build trust – but many others avoid these behaviours
  • blogs and social media are very different – and the perception is probably bigger for those who don’t use tweeter, FaceBook, and so on
  • regular blog posts show a commitment to the business and clients – much more than a website or promotional materials that are only updated once a year or less
  • blogs are a quick, easy way to communicate information quickly. I have a client whose customers requested more updates on the business and industry, and their web stats show the blog is attracting a lot more traffic. I believe it is building their trust as they know about changes well in advance of an annual report or quarterly newsletter

Do you trust blogs in general? Do they help you trust the busienss providing the blog ?

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Posted in blogging, business info | 1 Comment »

Blogging for promotions

Thursday, July 16th, 2009

Thanks to some external limitations, I found some time to catch up on some blog reading this morning.

Let me start by saying I do believe in blogs as a promotional tool in business – they are a great way to keep a site fresh, to build a relationship with clients and build your credibility. Yes, there are many social media choices now but I don’t think they are replacing blogs. Personally, I learn more from reading a good blog post than a tweet for instance!

A blog on your domain is going to give more SEO advantages than other social media options, too.

Des Walsh blogged about some survey results about blogs and business. He wrote “Companies with 10 or fewer employees are 30% more likely to use social media for public relations, branding and understanding customers. And they are twice as likely as large companies to use social media for lead generation.”

It certainly didn’t surprise me that small businesses use more social media than large ones – there is the obvious budget differences meaning small business owners need to find more affordable ways to interact with potential customers. I also think that many small businesses do well because they provide a personal service (no account managers or moving customers between departments, and a stronger sense of ownership) and social media depends on the personal side of a business.

If you are a sole trader, the approval process is easy; if you work in a large company, especially if it is heavily regulated, the effort of getting blog posts, tweets and so on approved can be huge – and the time involved takes away form the immediate nature of social media anyway.

From the blogs you read, would you agree that small businesses use more social media than their bigger counterparts?

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Posted in blogging, business tools & events | No Comments »