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I hope you find my writing and business tips and observations useful. My business and blog are dedicated to helping businesses communicate clearly and reach their potential. Read, subscribe to my newsletter, enjoy!Tash

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Making content web friendly

Websites are about information so it makes sense that you need to provide good content if you want your website to be successful.

Obviously, a site with fantastic content that is hard to find can only have limited success so there needs to be a balance between the content and the site itself being user friendly.

Without going into web design aspects of a site, here are some of my top tips for making your web content usable and attractive:

  1. keep each page focussed and a reasonable length (300 to 500 words is usually ideal). If there is additional information that could potentially help some site visitors, put it on a new page and link to it rather than putting everything into one page.
  2. use headings and sub-headings. There are a number of reasons for this – it makes the text visually more apepaling, is easier to skim read, helps focus and define sections of text and can help with search engines (especially if you use heading styles rather than manually adding font styles).
  3. use white space. For example, I am adding an empty line between each of these bullet points so it is easier to see the difference between them and the page doesn’t look so text heavy.
  4. don’t feel your website has to explain everything. I have had many clients who put too much information into their text ‘just in case’ a client wants to know those details. People get bored and/or overwhelmed by too much details, especially on websites, so keep it simple by giving the important details. You can always link to the fine details or encourage them to contact you for them.
  5. web content is not like a novel, or even a school essay, so get to the point fast. A beautiful introduction may be very nice but will frustrate someone who is trying to decide if you can provide the service/product they are after. If a long introduction and sales pitch means the real informatoin is so low on the page you have to scroll to read it, you can bet not many people will actually read it.
    So prioritise your information and put the important bits first.
  6. Keep your content fresh, up-to-date and error-free. Spend some of your website maintenance time adding new content and reviewing the current site (for instance, when did you last check for faulty links on your site?)
  7. Write for human beings, not search engines. That means don’t add too many keywords and concentrate on providing useful information rather than trying to impress a search engine.

Personalised search plus content

In 2010, Google is introducing personalised search where your site preferences will impact on the search results you get. For example, if you often read my blog, it will rank higher when you use a relevant search term than it may have done if you didn’t regularly visit here.

What is interesting is that Google has found  a way to encourage good content rather than search engine optimisation (SEO ) ‘strategies’ so the search results we are given are less likely to be junk. Rob at Just Web explains it as “If the content you provide to the visitor is rubbish, it is less likely they will return. So the end results is you may get one visit from that user, but they are less likely to consider you a future source of information.

This is another move by Google to ensure it gives priority to good content.”

So although there are some simple SEO techniques that are worth using on your website, I stand by quality content as the main way to be successful with search engines and site visitors.

A blog topic or theme

Writing a blog takes time, and if you are doing it as part of a marketing strategy (however informal!) for your business, you want that time to turn into readers and potential clients.

Whilst a blog is good for building relationships and demonstrating the person behind a business, lots of irrelevant and/or personal posts won’t work so well to promote your business and products/services.

I have just read a blog post by Penelope who wrote about wasting your time unless you have a topic or focus. She makes the point that you can can use a wide-minded perspective on the focussed topic to keep it interesting, but that to keep people coming back for more they need to know what your blog is about.

 Withn each post, it is particularly important to stick to your topic so people can follow the message in each post. And each post should generally contribute to your overall topic – for example, my blog is about business communications and development so posts on email subjects, basic grammar, business resources and blog content are all relevant.

However, I think even a business blog can include the occasional off topic post and stay relevant to their readers. But it really does have to be infrequent to maintain the feel and theme of the blog.

Sometimes, you can find a relevant angle for off topic ideas. For instance, I recently joined in blog action day on climate change – while I believe in helping the environment, it isn’t what this blog is about so instead of writing about climate change in general, I wrote about how I run my business to reduce my impact on the environment and climate change. At other times, I have used personal experiences such as going on cuboree last year and being subscribed to newsletters by ‘friends’ to inspire relevant posts.

Using such personal moments for inspiration

  • is more interesting to read than impersonal, almost text book type of posts
  • gives you an insight into me as a person as well as a writer
  • lets me be creative
  • gives me opportunities to blend my personal and business lives
  • demonstrates my versatility and real world understanding of my topic

So how tightly do you think a blog should stay to one topic? Does it vary for a personal blog compared to a business blog?

Does your own blog(s) match that opinion?

Take 30 minutes…

If you suddenly found yourself with an extra 30 minutes, what would you do with your time? Would you waste it, fill it with the ordinary or do something different?old fashioned stopwatch sitting on a keyboard

Chris Brogan and many people in his blog community gave some ideas on filling an unexpected half hour in order to make use of their ‘spare time’. Some of my favourites on the list are relaxing (meditating, walking, etc), a quick burst of filing or tidying, give some recommendations/referrals, contact people on a personal level (it can be a business contact, but chat to them instead of always focussing on what has to be done) and catching up on some reading/learning.

Moving on from that list, I like the idea of making half an hour a day for these sorts of tasks. Maybe start your day with them, lift the ‘low’ times around lunchtime or finish off the working day, but make a time to do some little tasks.

[Tweet “Schedule time for the little ‘care for me’ tasks”]

Why? Those little tasks can be very important – to your calmness, clarity, happiness, productivity, relationships and creativity. And doing them regularly for a short time will keep things under control.

I’m going to give it a try, now that I’ve been inspired. Could you benefit from making 30 minutes a day, too?

Here comes Santa Claus…

As always, I am involved with Love Santa at this time of year – I write letters to Australian children to help out that busiest of men, Santa Claus (Father Christmas or St Nick). I love doing it, and am honoured Santa entrusts this important task to me each Christmas.

You’d think that Santa is famous enough that people could spell his name, but unfortunately I often see it misspelt so it inspired this week’s Monday Meanings!

Claus – Santa’s surname/last night/family name; a first name for boys in some countries
Santa Claus is a very generous man.

Clause – part of a sentence  (including a subject and its verb) or a legal document
According to clause 23.4, all pilots must avoid flying at sleigh height on 24h December.

Claws – sharp nails growing from the fingers or paws of some animals, especially cats.
Santa’s kitten sharpens his claws on the couch.

How to remember these three words? Well, the easy one is relating claws to jaws as both are sharp and potentially dangerous!

Then just take the easier/shorter word for Santa as he is uncomplicated (magical and special, but uncomplicated!)

Photos in blog posts

Do you like seeing photos in blog posts? Do the blogs you read most often include photos all the time, some of the time or never?

I was just reading some blogging secrets (shhh don’t tell anyone!) from Chris Brogan and he suggests using a picture in every blog post. His argument is (and a sound argument it is) that it catches people’s eye so can draw them into your blog.

Some people use pictures for inspiration for blog posts and some people blog about topics that really need images (I’m thinking in particular of someone like Lauren Perkins who often blogs about artwork she is working on).

I occasionally add an image to brighten up my blog and make it look more interesting, but don’t do it all the time because it may slow down the site itself, I write about writing so am not sure pictures suit my brand, and it isn’t always easy to find a relevant picture when you write about capital letters or pairs of misused words!

But I am curious – how effective do you think images are in blogs? Would you like to see images added to more or all of my blog posts?

Building your blog

Presumably, if you have a blog you want to build it with content and readers. It isn’t always easy to do, especially over time, so it takes dedication to truly build a blog into something you can be proud of.

Finding ideas to write about, maximising your topics, building trust, attention grabbing titles, dealing with negative or poorly written comments, and ending your blog posts are all important parts of a successful blog.

Recently, Raivyn gave some advice for anyone wanting to make money from a blog (or blogs) – some of that advice applies to all blogs whether their aim is to make money, share ideas, promote a business or anything else.

The points I most liked (rewritten into my own words and comments) were:

  • keep writing – even if uninspired, you need to write to build the habit and experience
  • find your own blog rules – some blogs have very short posts, some have long posts and some find a combination or middle ground works best. Instead of writing to a formula number of words, find what works for you and your readers. And apply the same logic to frequency, style, running carnivals, inviting guest bloggers, and so on.
  • keep your credibility – recommend products/services/etc that you truly think are worthwhile, not just those paying a commission or giving you a reciprocal link.
  • write for your readers – this may not be so important for a personal blog, but to make money (directly or indirectly) you need to write what potential customers want to read about in a way they find interesting and useful. Knowing your audience is a key part of any good writing

Good luck with building your successful blog!

Blogging for money

I often come across people claiming to make their living from a blog or advocating others to start a blog for the purpose of making money. While I don’t doubt a blog CAN make money, I don’t think it is as easy as starting a blog nor do I think ‘everyone’ can do it.

blog for money or blog for others purposes?

Do you blog for money or other reasons?

Raivyn (who apparently does make money from her blogs) wrote a blog post about the realities of blogs and money. I like the fact she starts with suggesting the need to know why you are blogging and what you want to achieve. If you love writing online and want to make enough for a weekly cup of coffee, then blogs may be the income stream you need; if you hate your job and want a full time income, then blogging needs a lot of thought before believing it is the solution.

Which leads, of course, to why do I write this blog? There are a few reasons, but my aim has never been to make money directly or to be a pro-blogger.

Having a blog attached to my business website allows me to promote my business indirectly – it lets customers know who I am, it is an easy way to add content to my site frequently which gives people a reason to return and search engines a reason to find me, and it is related to my business anyway.

I also enjoy helping people and sharing knowledge which is what most of my blog posts are aimed at.

Of course, if anyone wants to pay me riches for reading my blog, I’m open to new ideas! But making money is not my priority from the blog.

So why do you have a blog? Is your reason for continuing it the same reason you started it? Does blogging bring you an income? An income worth the time and effort it takes to run a blog?

Ranking for childcare?

You have to laugh really – I mean, how can I take people seriously when they send spam that is so off target?

Let me share the laugh with you!

I received an email from someone who tried to be my friend and show how good he is at internet marketing – mind you, he isn’t good enough to find my name on my website and use it in an email! He does point out that he has my contact details, including phone number, from my site though.

This email was about word constructions – a professional writing service in Australia and his email includes the following (in blue – the black text is my response!):

I see that you’re not ranked on the first page of Google for a childcare centre search. And this is a problem for me why? 

I’m not sure if you’re aware of why you’re ranked this low but more importantly how easily correctable this is. I’m guessing it’s because I don’t have a childcare centre or use that keyword? If he found me through that keyword, it says a lot for my childcare articles though!

There’s no reason you can’t have a top three ranking for the keyword childcare centre based on your site structure and content. You have a very nice site. Perhaps the fact I don’t have a childcare centre (or a website about childcare) is a good reason not to rank top three? And if you don’t know that, I have no reason whatsoever to believe you have looked at my site to know it’s good!

I didn’t send this email out to very many people (oh please!) but I am currently reaching out to a list of your ‘keyword competitors’ (If their keyword is ‘childcare centre’, they aren’t my competitors at all) as well. But I do favor your website because I can see your website monetizing the targeted website traffic the keyword childcare centre can deliver. If you truly believe my site is best placed to maximise this keyword, you REALLY have no idea about relevant content and keywords – and I REALLY don’t want to make use of your ‘help’ and ‘skill’.
 
He followed this up with four requests to call me, and one to call him. Sure, Jason, call me so I can tell you how little you really know, at your long distant phone cost!
 
Hopefully that gave you a laugh, too.
 
If you want a serious message from this, here are some real marketing tips:
 
  •  be relevant – don’t contact a business about something they don’t offer
  • be honest – adding blatant lies makes it likely you’ll be caught out and lose whatever credibility you may have had
  • if you claim to have viewed my site, then have the courtesy to find and use my name
  •  don’t overstate your importance – if Jason is so successful and owns the 1,000s of sites he claims, why does he need to spam people around the world to get further business? Again, it just destroys your credibility if your claims and behaviours don’t match

Here’s to lots of laughs and very little spam in our lives!

Incorporating single points

There are times when it seems appropriate to use a list, or when it is common practice to do so in your context, but what do you do if there is only one item to be listed?

When I wrote about numbered lists the other day, I mentioned that one item doesn’t make a list so something like the following looks a little silly:

Our product comes in these colours:

  1. blue

In this case, you have two real options – incorporate the item into a sentence or use a non-numbered list.

For the above example, sentence form will work much better:

Our product comes in blue.

In other situations, it may be required to use a list format even if there is only one item. A bullet point or em-dash is better than using a numbering system. This may apply, for example, making a point within a list…

Our product has the following specifications:

  1. 1m wide
  2. made of stainless steel
  3. suitable for domestic use
    10 year guarantee void in business settings
  4. 50kg when constructed