TashWord
Tash is a professional writer who loves helping people communicate clearly and effectively.
When you’re reading something interesting and informative, it feels great. If the author has linked off to more information, you are likely to click the links to get the additional information you need – and appreciate the author for making it easy to find.
Until the link you click goes to an error page that is…
Links that don’t work will frustrate people using your site, destroying some of the good will your carefully crafted content established.
Poor links are also noticed by search engines and don’t help your optimisation.
If you were trying to gain specific benefits through those links, using a faulty link means you miss out on those benefits (such as linking to other pages or an affiliate product).
So I think it’s a good idea to go through your site and get rid of the deadlinks.
If you do it once a year, it’s a big chore. If you do it frequently, you will be able to fix things quickly so the damage is less and the fixes won’t take long to do.
A deadlink is really any link that doesn’t take someone to a webpage related to the linking text.
There are a few ways links won’t work so there is more than one thing to look out for when checking your site:
If you have a two page site with three links on it, it should be pretty easy to keep your links functioning perfectly.
Start building up your site, adding more internal and external links and the idea of manually checking every link becomes a little scary. Or a lot scary!
I have found two useful tools that make this a much easier job:
Are your website, your emails, your flyers and your conversations about you (and your business) or about your (prospective) client and their business?
Robert Middleton has written a blog post on turning your marketing around to be more effective. That is, stop talking about your business services and features and find out about your client’s business and how you could help them.
By listening to people you become more personable and interesting to them and you get more insight to help their business succeed.
Think about it – do you care that I run a writing and communications business? Or do you care that I can save you time and worry by managing your communications project?
You want to know how you will be impacted by my services – and your clients want to know how you can help them reach their goals.
Have you ever analysed your blog posts for their content?
How many posts are about what you do or your products? And how many are giving information or tips that would help your client?
Are case studies or client stories about what you did? Or are they about your client’s problem and the results of solving their problem? The difference may seem subtle but one is me-centric and the other will be more effective at engaging your readers.
Robert asked the question ‘how often do you see a website that’s “you-centered” instead?’ and it’s worth thinking about.
Do you prefer a homepage that rambles on about awards won, pride in service, years in business and pompous language, or one that addresses your issues and questions?
Have you looked at your own website and thought about its appeal to others? If you can’t see it objectively, ask others (friends, clients and professionals) what they think, what your site is communicating to them.
Even a few tweaks to your homepage could make it more appealing and therefore more effective.
One simple improvement you can make is to remove we/I and rewrite those sentences to include you instead.
I spent last night talking with my daughter about her subject choices for school. It’s not an easy decision and there are more interesting subjects than there are spots in her timetable so each subject has to be considered for its merits.
One subject we discussed was Small Business Management (note the capitals as a subject name). The course description included ‘find out why small businesses start, what sort of businesses there are and small business marketing’.
I thought that to be an interesting choice of topics – there are so many reasons people start small businesses! Do they study a regimented ideal or will they really look at the breadth of small business types, structures and reasons for existence?
My daughter was really pleased I offered to talk to that class if the teachers wanted me to, which was nice but slightly off my topic 🙂
I can’t answer a simple question of why small businesses start – I think there are too many reasons to cover simply. But I can tell my story.
I have always been able to write (ok, since I passed Prep anyway!) but it took some time for me to realise that I do it well compared to many people and with relative ease. My love of reading and writing has certainly been a big part of my life – English was always a favourite school subject.
The idea of working for myself appealed, but I didn’t think I had anything worth selling nor the capital to start a business. So I had a variety of jobs until I was home with young children.
Thinking about what I wanted to do, work wise, so I could build skills in between parenting tasks, I liked the idea of being flexible so I was available for my children and just reporting to myself.
A friend asked for some help with her resume and covering letter – and was enthusiastic about the results and commented on how good I was at writing and seeing to the point of what needed to be written.
I helped edit the cookbook our kinder created as a fundraising project.
Then the penny dropped and I fully realised that good writing is a valued commodity that I can provide, and that running my own writing business would offer me flexibility and control.
It was also a business I could start with little financial outlay so I dabbled, got some initial clients and then set up business properly.
I find it intriguing whether or not the reasons someone starts a business are the same reasons that keep them going a year or five years later.
Word Constructions was started so I could be at home, working around my children, using my skills and being my own boss.
Now, nine and a half years later, it still gives me flexibility for my children, utilises my (more refined) skills and lets me be my boss (although clients have a certain amount of control, too, really!). I find that it also has developed a passion for clear communications – a passion to see more clear communications and to help other businesses communicate more effectively.
How about you – are your motivations the same as when you started a business? If not, how have they changed?
My passion to help others communicate clearly fuels this blog, my Twitter objectives and my monthly newsletter.
I was recently asked to name a skill that has really helped me as a communications manager/consultant and for running my business.
The conversation got me thinking about the skills and abilities that help make a good communications person, and this is a list of the top six traits I came up with.
It sounds obvious, but you need to be able to write documents as required or at least recognise quality and issues for provided documents and materials.
What other traits would you look for in a communications person to work with?
Have you come across a successful comms manager who doesn’t have all these skills and abilities?
Last night, I went to the launch of the Whitehorse Business Week at Headland and was entertained by guest speaker Russell Gilbert.
Although I have seen Russell many times on TV shows and the like, I hadn’t seen a full routine from him before. I really enjoyed it – he was funny and had us all laughing, but also showed he can do magic and sing.
Two of his jokes in particular were based on communications so I thought I’d share them today.
Have you seen one of those yellow signs warning of ‘wet floor’?
Russell apparently cannot see one of those signs without looking for a bucket of water (ok, I’m using a more appropriate source of liquid!) so he can wet the floor.
In this case, the signs are not incorrect but Russell spotted that ‘wet’ can be an adjective (as intended on these signs) or a verb (as the instruction Russell assumed).
For any important message, it is worth checking for alternative versions of a word to be sure you aren’t saying something you really don’t want to say!
Russell also spoke about cleaning products, which may not seem very funny!
Many cleaning products include the sentence ‘cleans and kills germs’ but Russell asked why would you bother cleaning the germs before killing them?
Do the germs say ‘I’m dying but I’ve never looked so clean, it’s great!’?
Ok, we all know they mean ‘cleans a surface and kills germs on that surface’. And it’s good they’ve gone for a shorter version to give their message clarity.
They could make their message much clearer simply by changing the order of that sentence – ‘kills germs and cleans’ is much clearer and doesn’t give comedians an opportunity to pick on it :).
However, kill germs and cleans sounds wrong because we are so used to the other order – would you think that’s a negative or a positive for changing the order if you were producing a new cleaning label?
Do marketers want the emphasis on cleaning or killing germs? Would that be a factor in which order those words are placed?
Would your label aim for clarity or marketing emphasis or customer familiarity?
* images courtesy of 123rf and Tash Hughes
Whether it’s new or established, if you have a blog to help promote your business, you probably want it to be effective, right?
An effective business blog doesn’t necessarily mean it sells anything directly – in fact, trying to sell in every post is likely to turn people away and be highly ineffective.
Like so many things, there is no single answer. It varies between businesses.
However, I think the following options cover most (if not all) objectives of business owners when they establish a blog:
Of course your specific definition may include more than one of these options in more or less detail.
To know if your blog is effective, you need to know the purpose of your blog and have some sort of measurement in place to gauge how well you are meeting that purpose.
For example, if your blog is aimed at getting more website traffic, posting once a month won’t be effective but you can measure your success by comparing website stats each month. Testing posting three times a week then five times a week will show you what is more effective at gathering more traffic and subscribers.
I have just read Chris Horton’s post on steps to generate leads online with your business blog. In fact, that’s what inspired this post!
Chris goes through three steps which go towards the purpose of your business, marketing and blog – namely know your (target) audience well, address your audience’s needs and how to offer your audience value.
His last step is about clear communication – make your blog posts simple, concise and relevant. Heard that before? Well, yes, that is where my blogging tips usually come in 🙂
I think it is important to note Chris gives three tips on developing a purpose and strategy for your blog THEN a tip on how to make each post more effective.
So have you defined what effective means for your blog?
Do you know who your target reader is?
How often do you measure your blog against your effectiveness definition?
Maybe your blog is not as effective as you’d like.
Yet you want it effective tomorrow, not in the six months it may take you to work through everything Chris suggested. And, if you’re like many of other bloggers, you don’t want to shock your current readers by massive changes.
I think this is another situation where step by step is the solution.
Start defining your target audience and their needs in more detail (or some detail as the case may be!)
Each time you discover something that is not ideal in your blog, change that.
Maybe you decide your ideal audience are parents of young children but you have a blog category on teenage activities. That category doesn’t help your audience so stop writing posts in there as a simple step in making your blog more effective.
Step by step will take a while but is easier to face and implement than doing it all in one go.
I’m going to go out on a limb now – for you personally, what one thing would you like changed on my blog to better suit your needs? Let me know as a comment below.
No promises I’ll change it but I will consider all feedback in light of my blog objectives.
Simplicity is great – cutting back on the clutter and staying calm.
If that sounds good but unobtainable in your business (and life) then keep reading as you might just find something to help.
Last Friday, Susan Oakes posted about simplicity in marketing in which she listed a number of ways to judge if you are overwhelmed and need to simplify a bit. Go ahead and read the list then come back to read my post – it’s ok, I’ll wait for you!
How many things on that list resonated with you? You’re not alone as many of us are overwhelmed, on a short or long term basis.
Like many people, I find that a big list of things to do or pile of papers is overwhelming to the point that you can’t see how to fix it.
The truth is you probably can’t fix it as a whole – but if you attack bits of the pile you will see it disappear. Like I replied to Susan, I found it overwhelming to think of employing someone or outsourcing a lot of things so I just found one thing to outsource (bookkeeping as it happens) and then another and another. Each task clears a little of my load and helps me see past the pile of stuff.
I strongly believe that approaching things step by step is the best option in most cases.
By no means have I fully simplified my life and stopped any sense of overwhelm.
However, I thought I’d share a few ideas that have helped me simplify and gain some time and control back. Hopefully the list will not only help you but inspire you to share more ideas as a comment…
As I have just started using guest bloggers on this blog (see Karol’s post from yesterday as an example), it seemed timely to discuss how you establish guidelines for your guest bloggers.
Every blog is different – as are all the bloggers – which means two things.
Guidelines for guest bloggers helps maintain your blog. Publicly available policies or guidelines will also reduce the number of blog posts you receive that don’t meet your rules.
Well, the short answer is ‘that’s up to you – it’s your blog!’
But I’m guessing you want a more detailed answer so here are some important points to consider – you may or may not list all of them for bloggers to see but it’s good to have considered each one relative to your blog.
Which ones do you include in your guest blogger policy (even if it is an unwritten policy so far!)?
Did anything on that list make you say “Oh, that’s a good idea!” and get you thinking?
I’ll post more about hosting guest blog posts soon, but let me know if you have specific questions…
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