Posts Tagged ‘purpose’

Must your website be interactive?

Tuesday, September 13th, 2011

In a series of 10 posts, we have looked at the steps required to get your business online. Hopefully you’ve seen that getting a website up doesn’t have to be hard or very expensive, and that it can provide a lot of value to your business.

Up to a few years ago, that would be all you’d have to do to get a website up and running – with good content and links, it would probably have done quite well.

Now you will hear that people have higher expectations and that static (i.e. simple web pages that are one way only) sites are not effective.

There is an incredible number of websites out there now so competing against them all probably does need an edge such as an interactive site (where others can provide content on your site). However, you will not be competing against all those sites.

If you have been running business for a while without a website, you probably don’t need thousands of visitors to your site every week to survive. Many service based businesses also don’t need large amounts of traffic as they just need localised traffic.

While an interactive site may be more interesting and may do better than an equivalent static site, it is okay to have a static site. Here are some of my thoughts on static vs interactive sites:

  1. a static site is fine for people needing basic information about your site (e.g. a friend referred me and I need to find your phone number)
  2. a static site is better than an interactive site that is not maintained and looks rushed or empty, so if you don’t have the time or expertise to do an interactive site a static site is still valid option
  3. content is king – having quality, relevant content is critical; keeping it updated and fresh will go a long way to making your site successful
  4. know the purpose of your site and the preferences of your audience – both of these answers will influence the need of more interactivity
  5. after you’ve had a static site for a while, built up some traffic and back links and have an idea of what you’re doing, you can slowly introduce some interactivity – it doesn’t have to be done all at once nor at the start of your site
  6. making your site interactive actually isn’t very hard – making it work well is time consuming and can be challenging
So what do you think – does your website need to be interactive? Do you think all sites should be adding interactive features?
This post is part of Word Constructions’ Setting up a website series
1. having a website helps more than you
2. what’s involved in setting up a website?
3. Learn about web hosting
4. Preparing your initial website content
5. Managing website design 101
6. Choosing a web designer
7. Basic web pages
8. Navigating your site
9. Making web content attractive
10. Understanding keywords

Business profiles

Friday, March 4th, 2011

No matter how descriptive your business name and tag line, not everyone will automatically know what you offer. And some will want to know more details anyway.

One way to explain your business well is to have a business profile.

The profile outlines the main purpose of your business; it will explain that you sell a certain type of product online, or that you serve businesses in certain ways or that you offer households a trade.

A profile can vary in length depending on how you use it, but it is usual to keep them under a page as people don’t want to spend too long reading about you.

Profiles can be written in different styles according to your business style and the particular market the profile is reaching.

What do I do with a profile?

A business profile can be a handy tool and used in a number of ways. Here are a few suggestions for you:

  • Send it as an email or fax to people making enquiries about your business. It can even be added to an auto responder
  • Send it when you are negotiating with a new supplier or joint venture partner
  • A number of network groups and sites will make your profile available for other members to learn about your business
  • Use it as an ad or editorial in a newsletter – shortened if necessary
  • Attach it to media releases you send out as back up information
  • Have it attached to websites where you are a contributor or expert

Writing effective ads

Friday, November 23rd, 2007

I have seen some ads lately that just don’t do justice to the product/service they are supposed to be promoting. Some are poorly designed so I won’t touch them, but others look great but the words let it down.

The key is knowing the purpose of the ad – is it to get website traffic, explain a new product, attract a certain type of person, increase sales, or …

Once you know the purpose, you can make the headline, graphics and text suit that purpose.

Next is knowing your audience – using terms like ‘lol’, ‘RAM’, ‘html’, ‘ftp’ and ‘ppc’ will work if you are attracting IT specialists but not so well if you are after people in their 80s.

The hard part is then adding enough information to meet your purpose but not so much you overwhelm or bore people. This is definitely the stage where it is valuable to write it, leave it and then review it a few days later.

As well as the above points, you need the basic writing rules, too – good spelling, correct grammar and an easy-to-read format and style. Put it all together and your ads will be much more effective than the ones I mentioned earlier.

Word Constructions
Word Constructions ~ for all your business writing needs

Keeping to the point…

Thursday, September 27th, 2007

I had a meeting with clients yesterday and they showed me a competitior’s materials as an example of materials they wanted. Well, the concept they wanted but not the materials themselves.

The document they showed me was 10 or 12 pages long, with a covering letter attached. I only skim read the document but it was clear who had written it – the owner of the business has written it about his precious business and service, and because of his passion and motivations, he tried to tell potential customers everything there is to know about his services.

It is important to know the purpose of any document and just stick to it. If your document (as was the one I saw yesterday) is more detailed than a flyer but is still meant to just give an overview of the service, then just give an overview. Your customers don’t need to know you use a PC or  Mac to produce their pdf – and what’s more, they don’t care.

Telling too much will just bore your customers which could well mean they’ll go elsewhere. If they want to know the technical details they’ll ask for them, but you can bet most people won’t.

When writing for clients, I frequently cut back  on the amount of information included in a document with the result being a cleaner, simpler document that works.

So as you’re writing ask yourself “Is this really necessary? Does this suit my purpose?”

PS I have a new article on knowing your purpose – you can read it here.

Word Constructions
Word Constructions ~ for all your business writing needs