I hope you find my writing and business tips and observations useful. My business and blog are dedicated to helping businesses communicate clearly and reach their potential. Read, subscribe to my newsletter, enjoy! Tash

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The rewards of hiring a business writer

Occasionally I am asked what return on investment (ROI) people can expect from hiring a professional writer. And now I have your curiosity peaked, too, I can’t give you a straight answer – sorry!

The ROI of someone else writingI can’t give a dollar figure (or even a percentage) as there are too many variables to factor in – the type of business you run, what aspects you get professionally written (eg just an about us page or your entire website), your profit margins and how you utilise the words the writer scribes for you.

However, I can give you some ideas to assess how a writer can reward you and your business so you can decide on your own ROI…

  • at the worst, you gain time for selling and servicing customers. So if you hire me to do two hours writing for you, that’s two hours extra in your working week – in fact, if you don’t write as fast as me, you’ve saved more than two hours which you hopefully spend on making money!
  • for online content, remember that content is king. Fresh, quality content will result in more links and traffic which ultimately increases your chances of making sales
  • sending out a clear message and ensuring that your website answers all key questions competently will save you phone call and emails asking basic questions. In reality, that saves you frustration, time and the time it takes to get back on task after such interruptions
  • polished and professional content will build your image and reputation as much as your message does, and possibly more so. A stronger reputation builds your credibility which will have a long-term positive impact on your sales
  • a proposal that flows, is spelt correctly, etc is more likely to win you work
  • a well written website will have a higher conversion rate (ie will turn more visitors into buyers) than a site that is hard to understand or uses poor grammar and spelling – remember that doubling your conversion rate will double your turnover…

Have you experienced a good ROI from hiring a business writer?

Let me finish with a quote from Brad Sugars, entrepreneur and multi-millionaire, author and investor:

Communication is the lifeblood of business, and when it comes to sales, it’s vital. It has a direct relationship with sales. You see, the better you are at communicating, the better your sales results will be. You can almost measure the one with the other… Let me put it another way. True communication is the response you get. So if you’re not getting the response you want, you’re not communicating properly.

Rewards and acknowledgements

I spoke at a workshop this morning on goal setting – we worked on SMARTY Goals, business values and setting challenges.

As part of setting goals and milestones, it is important to notice the work you have done and the progress made even if you haven’t fully reached the original goal (as Melissa, wrote in her blog, aim for the moon as you’ll at least reach the stars.) Having small rewards for yourself is one way to acknowledge what you have done, which makes it easier for you to move on and do the next step, and the next, and the next…

Rewards can be anything that you gain pleasure from (booking a massage, eating a doughnut, taking time to read a book, buying a book or magazine, seeing a movie, taking your family on a picnic, sitting in a spa, and so on.) You can keep the reward to yourself, too, so don’t worry about what anyone else would think of the reward.

My guidelines for rewards are:

  1. make it a reward for you, not your family or coach or whoever
  2. make the reward match the goal in size – a doughnut for a year’s worth of hard work is not much reward, but a two week beach holiday is probably a bit over zealous to reward sending out one newsletter!
  3. if you promised yourself a reward, make sure you get it when you’ve earned it
  4. keep a reminder of the reward with the goal – maybe a photo next to your computer, light a coconut candle to think of a tropical holiday, or stick a car key on your mirror

And don’t be afraid to share your achievements with others, either. Even small achievements can be shared and acknowledged by friends, people you network with or a coach.

How often do you reward reaching a goal? Do you give yourself acknowledgement of work you’ve done and how far you’ve come, even if it wasn’t actually a goal?