Posts Tagged ‘interest’

Three dots to continue…

Monday, May 23rd, 2011

Ellipsis points, or suspension points, have a couple of uses, but they always come in threes.

Although not generally used in business writing, ellipsis points can be used to show a continuation or an undefined idea. This allows for the reader to complete the sentence in a number of ways which can create interest or indicate uncertainty.

“I wasn’t sure what she meant, maybe it was a mistake…” (shows some confusion about how to react to her words)

“Sally called me yesterday and told me the news…” (makes the reader curious as to what the news is)

Ellipses are also used to show some missing information in a quote. When quoting some text from elsewhere, it isn’t necessary to quote every word but it is also important to not misrepresent the text as being complete. Adding … between words indicates that part of the original is missing.

“Australians all let us rejoice … Advance Australia Fair” shows that some words are missing between those quoted.

However, do not use ellipsis to change the meaning of the original text.

Compare “The root of all evil is in the love of money” and “the root of all evil is … money”

Note that the use of the ellipsis removes the need for other punctuation. If the original quote has a comma or full stop, this isn’t included next to the ellipsis. A question mark, exclamation mark or quotation marks, however, are included with the ellipsis.

Meaningful posts that people love to read

Thursday, May 19th, 2011

I’m going out on a limb here but I assume you write blog posts and articles because you want people to read them for some reason (promote your business, share your point of view, etc). If I’m wrong, perhaps another post will be more meaningful for you!

I see two simple rules for getting people to love reading your posts/articles/newsletter:

  1. providing substance is more important (meaningful if you like) than just stringing together relevant keywords
  2. people who like what you write are more likely to come back to read more, and recommend it to others as well

I was prompted to write about meaningful posts by reading an article that sounded interesting. That is, the heading was about whether or not to build a website and it started by discussing the increased sense of needing a website in the small business sector in recent times. However, that’s as far as the article went – it gave a case study of someone struggling to get their web designer to finish a job and then learning building the website wasn’t the end point anyway.

From this example, I think we can learn

  • if you create a question or interest in a heading or introduction, you need to answer it within the article
  • each post/article should be on one topic – not reasons for website growth, optimisation and a case study rolled into one. One topic is simpler to read and understand, and splitting other topics out gives you more articles/posts to write anyway!
  • include something that makes it worth the time to read the article or post – generally this means give some information or insight, but it may mean entertain in some way. The article on building a website left me feeling I learnt nothing and therefore wasted my time – the result being I won’t be heading back for more of their articles

So next time you write for your blog, website or newsletter, ask yourself if you have made it meaningful and of value or if you have just put together some space filler. And then check if there is anything you can do to make it more meaningful.

Grabbing attention

Sunday, January 27th, 2008

When writing for your business, it is critical that you grab people’s attention quickly – there are too many websites, blogs, newsletters, direct mail letters and emails for any of us to read them all just in case they hold something good further down the page.

Having said that, you need to grab their attention in the right way or it can actually be damaging rather than a marketing opportunity.

What is the right way? Well, it varies according to the situation of course, but when preparing an opening to a document/webpage/newsletter consider:

  • make it relevant – no point grabbing the attention of people interested in retirement villages if you sell motor bikes
  • keep it honest – don’t promise a discount unless one is really on offer
  • keep it appropriate – swearing, sexual references, hateful comments and so on are not necessary and are unlikely to win you good customers
  • keep it as short and/or visual as possible – a half page paragraph is not going to grab like a 6 word word heading
  • aim it at what your customers want to hear, not what you want to say – I recently read an email which started by saying how great their two organisations were – the final paragraph was about a competition they were running. It would have been much more effective to start with the competition to grab my attention.
  • be realistic – or so far over the top that is obviously humour. An almost believable claim probably won’t build trust so people will move on
  • be sparing with bad (or gimicky) spelling – preferably stick to good spelling altogether and be as grammatically correct as possible
  • make it interesting or ask a question – or ask an interesting question!