Be creative with your messages

So often business has an image of steady, conservative and boring. And often we present our messages in that way because it’s expected, always been that way and we just don’t think about doing anything different.

Yet there is no reason we can’t add some creativity to how we present our messages.

It make take a little more thought and care to be creative with serious messages and conservative brands, but look beyond the obvious sometimes and add some life to your business materials.

Safety messages

Seat belts and pills – important safety messages to communicate

Safety messages where you must tell people some rules and expectations is one area many would assume has to be done seriously and without much humour or interest.

But isn’t it better to add some interest to ensure people actually take note of the message?

The perfect example is the safety message given before every commercial flight takes off – you know, this is how to do up your seat belt, your life jacket is here and please attach your own face mask before helping others.

It is important and we should all listen to it. But once you’ve been on a few flights, it gets somewhat repetitive and we tend to tune out during the spiel.

My last few flights with Qantas have included videos with topical sportspeople talking and demonstrating how to do things – Olympians during winter and cricketers more recently. That’s a bit more interesting, especially for sports fans.

And I have seen one flight attendant ham it up so everyone near by watched him for amusement – and thus he got his message across.

Air New Zealand, from the land where Lord of the Rings and The Hobbit movies have been created, has improved the lot. Their latest safety video is given by people dressed as for Middle Earth, with Gandalf as the pilot, Gollum finding the path of lights and a cloaked Bilbo (well, he was invisible so I’m guessing it was Bilbo!) reading the safety chart.

It gave all the necessary information, in fact it went into more detail than others I’ve seen, and entertained as well. It probably even works as a promotional tool for the movie and New Zealand tourism.

A perfect example of how we can be more creative when giving even boring and routine information.

Can you think of other creative examples of boring messages?

Is this New Zealand or Middle Earth?

PS Air New Zealand has an incredible variety of ticket types and a different way of bracing in an accident – in Australia, we’re told to grasp our ankles where they are told to put hands behind their head and elbows beside their knees. I wonder if there’s any significant difference between the two in terms of comfort and protection.