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Using common ground for communicating

South African & Australian scout badgesLast night we had two South African cubs talk to our Australian cub pack. They showed us their uniforms and gave us an insight into how cubs is different in South Africa.

At first glance, their uniform is very different to ours and not everyone would automatically link them both as cub uniforms, nor recognise all the badges. And it quickly became obvious that the Australian and South African opening ceremonies are different, too.

Yet when we spoke and we asked these cubs questions, our common language made it easy to understand each other and relate the differences.

It was also very nice to invest a new cub, explain that the world scout badge is worn by all scouts around the world and be able to point out that exact badge on two non-Australian uniforms to prove the point and link all the cubs.

Knowing the same foundations

Cubs and scouts are all based on the same principles wherever they are in the world, and each country adds its local flavour.

Yet all cubs know Akela is the leader of the pack, start the night with a Grand Howl and earn both interest and ‘progressive’ badges.

That common foundation made it easy for 8 to 10 year olds to understand each other.

A common understanding also helps business people communicate effectively.

It’s important to use the same language (jargon) when talking to suppliers and clients  – do they know what a bleed or a keyword is? what do they mean by the word ‘benefit’ or ‘pension’? when will they deliver something promised ‘soon’ or ‘fast’?

Building a report, even if it is based on non-business connections, can also help business communications. Have you found it easier to work with someone who follows the same sport as you, grew up in the same area or likes the same music as you? This is one of the purposes of small talk when you start a business meeting or relationship.

Do you note and look for common ground with your business contacts? Do you remember those links so you can revisit them later?

Cub differences

For those who are curious, here are some of the differences between Aussie and South African cubs as discovered last night.

progressive cub badges - Australia & South AfricaSouth African cubs work towards progressive badges (gaining one about every 12 months) called the caracal, cheetah, leopard and lion badges. These badges are round and worn on the front of their shirt.

Australian cubs work for their boomerangs (gaining one about every 12 months) called bronze, silver  and gold. The badges are diamond-shaped and worn on the sleeve – put together with another badge they themselves form a diamond.

The highest South African cub badge is the Leaping Wolf; Australian cubs can earn the Grey Wolf.

South African Scouting consists of cubs (7 – 10), scouts (11 – 17 ) and rovers (18 – 30). Aussie scouts are Joeys (6 – 7), cubs (8 – 11), scouts (11 – 15), venturers (15 – 18) and rovers (18 – 26).

Both countries have interest badges for cubs to earn. South Africans earn red badges and Australians earn a green level 1 or red level 2 badge – all are worn on the sleeve.

Cubs in both countries are divided into sixes, each named by a colour. The cub looking after their six is called a sixer. An Australian sixer wears a badge saying ‘sixer’; a South African sixer has two yellow stripes on his or her pocket.

In Grand Howl, all cubs respond to the call of ‘pack, pack, pack’ and run into a circle. The differences are who calls out ‘cubs do your best’ and how the cubs form their parade circle.

South Africa apparently has 11 official languages, compared to Australia’s one, so that would make for an interesting discussion on communication, too!