Posts Tagged ‘help’

Ants or -ance?

Monday, August 4th, 2008

Assistants: two or more people who are helping
His assistants were busy preparing the report.

Assistance: the help being provided
I really appreciated your assistance yesterday.

The use of -ants and -ance is often confused because they sound exactly the same despite the very different spelling. The easiest way to remember which is which is to think of ants (yes, the insects!) as doers and use that ending when you are writing about people doing something.

Making links useful…

Tuesday, April 29th, 2008

I have been to two websites today that reminded me of the post I wrote back in February about linking to relevant information.

The first one (and as tempted as I am to link to the page, I will only say it was a government information site!) had a whole page about a particular form – what it should be used for and when to use it. At the bottom of the page, it read:

For a copy of this form, visit our website at www.url or call us on 12345679.

Given I was already on their website, a link to their homepage really didn’t help me! It took me another five minutes to actually find the form on their site.

The second site had a similar message but the link itself at least went to their form. This obviously helped me find the form, but I nearly didn’t click on the link as I expected it to go the to homepage.

And that is a reminder to make the text of any links meaningful, too. How hard would it have been to write something like “For a copy of this form, click here”?

So from personal experience today, I request you always think of what will help your readers when you add links to anything you write.

Use your words wisely!