I hope you find my writing and business tips and observations useful. My business and blog are dedicated to helping businesses communicate clearly and reach their potential.
Read, subscribe to my newsletter, enjoy!
Tash
Not all websites have a FAQ page, and not everyone things positively about FAQs, but I think they are worth adding to a business website.
In very simple terms, it helps people find information about the business and/or products and services available.
Some of the information just doesn’t fit very well elsewhere on the site and others bit are important enough to justify repeating.
I know when I am looking for specific information, I often go to the FAQ page, and the lack of a FAQ can be really frustrating as it leaves you searching the entire site.
Having a FAQ page
Of course, the FAQ has to be worth visiting or it can undo all the benefits – but we’ll cover what’s in a good FAQ page another time!
*Image courtesy of icreative3d at 123rf
Having an FAQ page is a must as it makes your business more transparent, visitors and potential customers get most of their questions answered with out picking up that phone and it also displays your earnestness to be closer to your clients and solve their problems.
Ron Pickle recently posted..Does Cracked Vent Booting Cause Roof Leaks?
Hi Ron,
Those are all good reasons to have a FAQ page 🙂
Have a great day!
TashWord recently posted..Good communication can vary
You are right about FAQ pages, these days many businesses take their customers to their well stocked FAQs if they face any issues, if FAQs does not solve the problems then only they are lead to the contact details.
Adam Sharpley recently posted..Do I Need a Contractor or Manufacturer Warranty?