Welcome!

I hope you find my writing and business tips and observations useful. My business and blog are dedicated to helping businesses communicate clearly and reach their potential. Read, subscribe to my newsletter, enjoy! Tash

Email updates

Refer to older posts…

Blogging services

Australian Women Bloggers Directory by Blog Chicks

Q

Making FAQ worth reading

portrait of a happy young businessman using laptop on street

An FAQ that makes someone laugh is a positive for your business

Looking at options for some software, I viewed a few FAQ pages lately (FAQ being Frequently Asked Questions).

Some FAQs are better than others, and some were great – informative and easy to understand.

Using humour

An FAQ page is full of facts, otherwise what’s the point of having it? But that doesn’t mean you have to make it all staid and boring.

Here are some examples for amusing FAQs I have spotted:

Q: How do I invite someone?

A: The basic invitations are simple SMS messages. Naturally, you have other options to bring your friends here. Try sending them a download link via any other messaging service: email, Facebook, WhatsApp, an actual telegram — you name it.

Q: Will you have ads? Or sell my data? Or steal my beloved and enslave my children?

A: No.

Q: will these faqs ever end?

A: well it always has before!

Q: You didn’t answer my question. How come?

A: Probably because this FAQ was written by a marketing person. Please ask us your question using our contact us form.

 

A bit of humour and lightness makes the whole page easier to read – and more memorable, too, and every business wants to be remembered.

How can you add some humour to your FAQ page?

 

*Image courtesy of  Frugo at 123rf