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correction

Mistakes in emails…

Going on from my recent post about repeat messages in emails, where I mentioned owning up to a mistake rather than sending a corrected version as if nothing had happened, I thought I’d share this post I found with you.

Joan Pasay discusses getting a lot of emails with “Whoops!” in the subject line because people had discovered an error in the emails they had sent out. I agree with her suggestion of being upfront and ‘grown up’ in the subject line when you announce an error. As she says “I guess the lesson here is to just admit you made an error and not try to cover it up with a “Gee wilickers, I think I just might be a moron” type subject line. “”

Personally, I have never received an email with a whoops subject – have you? I’ve had emails announcing an error, but they mostly have been along the lines of “our may newsletter – with correction” which is perfectly acceptable. Although I always wonder if I should delete the original because I can’t be sure (without taking the time there and then to read the email) if the corrected version includes the entire message or just the correction.

So now am I wondering – what sorts of subjects have you seen from people who realise they made a msitake in an email already sent?

Use your words wisely!