{"id":6774,"date":"2017-07-22T10:11:27","date_gmt":"2017-07-22T00:11:27","guid":{"rendered":"http:\/\/wordconstructions.com.au\/blog\/?p=6774"},"modified":"2017-05-26T13:17:07","modified_gmt":"2017-05-26T03:17:07","slug":"why-you-should-bother-with-an-faq-page","status":"publish","type":"post","link":"https:\/\/wordconstructions.com.au\/blog\/2017\/07\/why-you-should-bother-with-an-faq-page\/","title":{"rendered":"Why you should bother with an FAQ page"},"content":{"rendered":"<p>Not all websites have a FAQ page, and not everyone things positively about FAQs, but I think they are worth adding to a business website.<\/p>\n<h1>What does a FAQ page do?<\/h1>\n<p><a href=\"http:\/\/wordconstructions.com.au\/blog\/?attachment_id=6770\" rel=\"attachment wp-att-6770\"><img decoding=\"async\" class=\"alignright size-full wp-image-6770\" src=\"http:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2017\/05\/FAQ_key_123rf_icreative3d.jpg\" alt=\"faq key on keyboard of laptop computer. 3d illustration.\" width=\"450\" height=\"338\" srcset=\"https:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2017\/05\/FAQ_key_123rf_icreative3d.jpg 450w, https:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2017\/05\/FAQ_key_123rf_icreative3d-300x225.jpg 300w, https:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2017\/05\/FAQ_key_123rf_icreative3d-150x113.jpg 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/a>In very simple terms, it helps people find information about the business and\/or products and services available.<\/p>\n<p>Some of the information just doesn&#8217;t fit very well elsewhere on the site and others bit are important enough to justify repeating.<\/p>\n<p>I know when I am looking for specific information, I often go to the FAQ page, and the\u00a0lack of a FAQ can be really frustrating as it leaves you searching the entire site.<\/p>\n<h2>How does it help a business to have a FAQ?<\/h2>\n<p>Having a FAQ page<\/p>\n<ul>\n<li>makes it easy and quick for customers to find information so they are more likely to buy<\/li>\n<li>means people find answers themselves instead of getting twenty calls a day about basic information &#8211; this saves the business time<\/li>\n<li>people are reassured that their question is answered and that the business is upfront about details<\/li>\n<li>is a central location for various facts that just don&#8217;t fit anywhere else<\/li>\n<\/ul>\n<p>Of course, the FAQ has to be worth visiting or it can undo all the benefits &#8211; but we&#8217;ll cover what&#8217;s in a good FAQ page another time!<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #999999;\"><em>*Image courtesy of\u00a0\u00a0<\/em><a style=\"color: #999999;\" href=\"https:\/\/www.123rf.com\/profile_icreative3d#avsuper\" target=\"_blank\" rel=\"noopener noreferrer\"><em>icreative3d at 123rf<\/em><\/a><em>\u00a0<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not all websites have a FAQ page, and not everyone things positively about FAQs, but I think they are worth adding to a business website. What does a FAQ page do? In very simple terms, it helps people find information about the business and\/or products and services available. Some of the information just doesn&#8217;t fit [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1425,59],"tags":[446,519,1732,728],"class_list":["post-6774","post","type-post","status-publish","format-standard","hentry","category-business-communications","category-web-content","tag-benefit","tag-customers","tag-faq","tag-web-page"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/6774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/comments?post=6774"}],"version-history":[{"count":4,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/6774\/revisions"}],"predecessor-version":[{"id":6781,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/6774\/revisions\/6781"}],"wp:attachment":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/media?parent=6774"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/categories?post=6774"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/tags?post=6774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}