{"id":6764,"date":"2017-06-24T11:40:32","date_gmt":"2017-06-24T01:40:32","guid":{"rendered":"http:\/\/wordconstructions.com.au\/blog\/?p=6764"},"modified":"2025-08-25T22:59:34","modified_gmt":"2025-08-25T12:59:34","slug":"making-faq-worth-reading","status":"publish","type":"post","link":"https:\/\/wordconstructions.com.au\/blog\/2017\/06\/making-faq-worth-reading\/","title":{"rendered":"Making FAQ worth reading"},"content":{"rendered":"<div id=\"attachment_6776\" style=\"width: 321px\" class=\"wp-caption alignright\"><a href=\"https:\/\/wordconstructions.com.au\/blog\/2017\/06\/making-faq-worth-reading\/7549495-closeup-portrait-of-a-happy-young-businessman-using-laptop-on-street\/\" rel=\"attachment wp-att-6776\"><img decoding=\"async\" aria-describedby=\"caption-attachment-6776\" class=\" wp-image-6776\" src=\"http:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2017\/06\/man_laugh_laptop_123rf_frugo.jpg\" alt=\"portrait of a happy young businessman using laptop on street\" width=\"311\" height=\"207\" srcset=\"https:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2017\/06\/man_laugh_laptop_123rf_frugo.jpg 450w, https:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2017\/06\/man_laugh_laptop_123rf_frugo-300x200.jpg 300w, https:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2017\/06\/man_laugh_laptop_123rf_frugo-150x100.jpg 150w\" sizes=\"(max-width: 311px) 100vw, 311px\" \/><\/a><p id=\"caption-attachment-6776\" class=\"wp-caption-text\">An FAQ that makes someone laugh is a positive for your business<\/p><\/div>\n<p>Looking at options for some software, I viewed a few FAQ pages lately (FAQ being Frequently Asked Questions).<\/p>\n<p>Some FAQs are better than others, and some were great &#8211; informative and easy to understand.<\/p>\n<p>Long, dry answers make FAQs boring and hard to read. FAQ pages based on plain text are also boring, and hard to find relevant information.<\/p>\n<p>Good FAQs visually separate questions and easy to read.<\/p>\n<h2>Using humour<\/h2>\n<p>An <a href=\"http:\/\/wordconstructions.com.au\/blog\/2008\/06\/email-content-is-factual\/\" target=\"_blank\" rel=\"noopener noreferrer\">FAQ page is full of facts<\/a>, otherwise what&#8217;s the point of having it? But that doesn&#8217;t mean you have to make it all staid and boring.<\/p>\n<p>Here are some examples for amusing FAQs I have spotted:<\/p>\n<p><strong><span style=\"color: #3366ff;\"><em>Q:<\/em> <\/span><\/strong>How do I invite someone?<\/p>\n<p><strong><span style=\"color: #3366ff;\">A:<\/span><\/strong> The basic invitations are simple SMS messages. Naturally, you have other options to bring your friends here. Try sending them a download link via any other messaging service: email, <a href=\"https:\/\/www.facebook.com\/WordConstructions\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook<\/a>, WhatsApp, an actual telegram \u2014 you name it.<\/p>\n<p><strong><span style=\"color: #3366ff;\">Q:<\/span> <\/strong>Will you have ads? Or sell my data? Or steal my beloved and enslave my children?<\/p>\n<p><strong><span style=\"color: #3366ff;\">A<\/span><span style=\"color: #3366ff;\">:<\/span> <\/strong>No.<\/p>\n<p><strong><span style=\"color: #3366ff;\">Q:<\/span><\/strong> will these faqs ever end?<\/p>\n<p><span style=\"color: #3366ff;\"><strong>A:<\/strong> <\/span>well it always has before!<\/p>\n<p><strong><span style=\"color: #3366ff;\">Q:<\/span><\/strong> You didn\u2019t answer my question. How come?<\/p>\n<p><span style=\"color: #3366ff;\"><strong>A:<\/strong> <\/span>Probably because this FAQ was written by a marketing person. Please ask us your question using our contact us form.<\/p>\n<p>&nbsp;<\/p>\n<p>A bit of humour and lightness makes the whole page easier to read. Thus, they&#8217;re more memorable, too, and every business wants to be remembered.<\/p>\n<p><strong>How can you add some humour to your FAQ page?<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #999999;\"><em>*Image courtesy of\u00a0\u00a0<\/em><a style=\"color: #999999;\" href=\"https:\/\/www.123rf.com\/profile_frugo#avsuper\" target=\"_blank\" rel=\"noopener noreferrer\"><em>Frugo at 123rf<\/em><\/a><em>\u00a0<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ pages can be very useful and informative for site visitors, but that doesn&#8217;t mean that can&#8217;t amuse readers as well as inform them<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1425,321,59,60],"tags":[1732,1733,1734,1735],"class_list":["post-6764","post","type-post","status-publish","format-standard","hentry","category-business-communications","category-marketing","category-web-content","category-writing","tag-faq","tag-humour","tag-q","tag-qa"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/6764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/comments?post=6764"}],"version-history":[{"count":3,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/6764\/revisions"}],"predecessor-version":[{"id":12856,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/6764\/revisions\/12856"}],"wp:attachment":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/media?parent=6764"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/categories?post=6764"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/tags?post=6764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}