{"id":4425,"date":"2012-07-12T15:59:53","date_gmt":"2012-07-12T05:59:53","guid":{"rendered":"http:\/\/wordconstructions.com.au\/blog\/?p=4425"},"modified":"2012-07-13T11:12:24","modified_gmt":"2012-07-13T01:12:24","slug":"do-you-think-smbs-need-better-management","status":"publish","type":"post","link":"https:\/\/wordconstructions.com.au\/blog\/2012\/07\/do-you-think-smbs-need-better-management\/","title":{"rendered":"Do you think SMBs need better management?"},"content":{"rendered":"<p>I think small businesses (overall) are productive and working hard. Do you agree?<\/p>\n<p>Economist with Treasury, David Gruen, is quoted as\u00a0<a title=\"Gruen states SMBs unproductive\" href=\"http:\/\/www.smartcompany.com.au\/economy\/050650-treasury-blames-small-business-for-australia-s-poor-productivity.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+smartcompanyallcontent+%28smartcompanyallcontent%29\" target=\"_blank\">stating otherwise yesterday<\/a> &#8211; and this has angered a lot of SMBs.<\/p>\n<p>Amongst other things, he said that &#8220;family-run businesses\u00a0tend to exhibit inferior\u00a0management performance&#8221;\u00a0and that having many small business in manufacturing\u00a0impacts on Australia&#8217;s\u00a0productivity because multi-nationals &#8220;tend to implement strong management practices&#8221;.<\/p>\n<h2>Business size and management<\/h2>\n<p>Note he\u00a0is actually\u00a0<a title=\"Productivity and management\" href=\"http:\/\/www.crikey.com.au\/2012\/07\/12\/non-debate-over-productivity-turns-to-attacking-treasury\/\" target=\"_blank\">discussing results of a report <\/a>showing that Australian managers ranked lower than those in many other nations, especially in people management. And that this same report showed lower managements standards in smaller companies &#8211; although only medium and large companies were studied, not small or micro businesses.<\/p>\n<p>I would like a comparison done that includes small and micro businesses as well &#8211; maybe we buck the trend and are managed better than medium\u00a0businesses?<\/p>\n<p>Better management leads to more productivity and innovation, so management is important.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-4446\" title=\"Australia_SMBs\" src=\"http:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2012\/07\/Australia_SMBs.gif\" alt=\"statistics for Australian small business\" width=\"548\" height=\"352\" srcset=\"https:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2012\/07\/Australia_SMBs.gif 548w, https:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2012\/07\/Australia_SMBs-300x192.gif 300w, https:\/\/wordconstructions.com.au\/blog\/wp-content\/uploads\/2012\/07\/Australia_SMBs-150x96.gif 150w\" sizes=\"(max-width: 548px) 100vw, 548px\" \/><\/p>\n<p>I like this quote from Gruen:<\/p>\n<p style=\"padding-left: 30px;\">A \u00a0healthy economy allows experimentation by small start-ups with bright ideas, which may tend to have low productivity on average but which are likely to either exit, or improve and grow rapidly over time. It sees labour move over time towards higher productivity firms as they gain market share and away from lower productivity firms.<\/p>\n<p>So Gruen was quoting from a report. If we assume the report was conducted well and reported accurately, there seems to be evidence of better management in bigger companies.<\/p>\n<p>From your own experience, would you agree with that? Does your answer change if you ignore businesses with under 100 employees?<\/p>\n<h2>Maybe we can improve SMB management?<\/h2>\n<p>Instead of assuming Gruen\u00a0is anti-SMBs, perhaps we can look at how we manage our SMBs and learn from the multi-nationals.<\/p>\n<p>Take a constructive approach to improve our businesses, even if we don&#8217;t think the big guys have it right.<\/p>\n<p>The main areas I can think of for improving SMB management are:<\/p>\n<ol>\n<li><a title=\"Preparing procedures ebook\" href=\"http:\/\/wordconstructions.com.au\/blog\/preparing-procedures\/\">having more written procedures<\/a> to ensure consistency and efficiency<\/li>\n<li><a title=\"Outsourcing gives control, rather than takes it\" href=\"http:\/\/wordconstructions.com.au\/blog\/2012\/07\/outsourcing-gives-control-rather-than-takes-it\/\">outsourcing tasks<\/a>\u00a0to give back time for better management &#8211; or maybe go the whole way and <a title=\"Can you outsource a manager?\" href=\"http:\/\/wordconstructions.com.au\/blog\/2011\/08\/can-you-outsource-a-manager\/\">outsource some management<\/a> as well!<\/li>\n<li>making time to learn more &#8211; whether by reading more widely or attending\u00a0seminars or doing actual courses. And keeping to that committment<\/li>\n<\/ol>\n<p>In his speech, Gruen gave another partial answer:<\/p>\n<p style=\"padding-left: 30px;\">\u00a0The level of education and skills of both managers and non-managers is positively correlated with management performance.<\/p>\n<p>Unfortunately I can&#8217;t find any figures to show how educated SMB and big business\u00a0managers are. It makes a certain amount of sense that further education increases your skills, but there are of course exceptions of fantastic managers and business owners with very little education.<\/p>\n<p>And it&#8217;s a bit hard to make SMBs get more educated when they&#8217;re in the middle of running a business or two!<\/p>\n<p>So\u00a0what is good management?<\/p>\n<p>How can we as SMBs improve our management?<\/p>\n<p>What management practices do big business use that we can learn from?<\/p>\n<p>&nbsp;<\/p>\n<p>By the way, you can read the <a title=\"David Gruen speech 10 July 2012\" href=\"http:\/\/www.treasury.gov.au\/PublicationsAndMedia\/Speeches\/2012\/Productivity-and-Structural-Change\" target=\"_blank\">entire speech transcript from David Gruen<\/a>. I have no personal opinion of him other than this speech but am glad I looked it up rather than just relying on the second-hand report I first read. Anybody can sound bad with words taken out of context.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I think small businesses (overall) are productive and working hard. Do you agree? Economist with Treasury, David Gruen, is quoted as\u00a0stating otherwise yesterday &#8211; and this has angered a lot of SMBs. Amongst other things, he said that &#8220;family-run businesses\u00a0tend to exhibit inferior\u00a0management performance&#8221;\u00a0and that having many small business in manufacturing\u00a0impacts on Australia&#8217;s\u00a0productivity because multi-nationals [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[53],"tags":[1536,1535,1534,1537],"class_list":["post-4425","post","type-post","status-publish","format-standard","hentry","category-business-info-tools","tag-david-gruen","tag-management","tag-smb","tag-study"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/4425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/comments?post=4425"}],"version-history":[{"count":4,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/4425\/revisions"}],"predecessor-version":[{"id":4457,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/4425\/revisions\/4457"}],"wp:attachment":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/media?parent=4425"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/categories?post=4425"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/tags?post=4425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}