{"id":1114,"date":"2010-09-24T22:36:27","date_gmt":"2010-09-24T12:36:27","guid":{"rendered":"http:\/\/wordconstructions.com.au\/blog\/?p=1114"},"modified":"2010-06-24T23:06:59","modified_gmt":"2010-06-24T13:06:59","slug":"what-contact-details-to-give","status":"publish","type":"post","link":"https:\/\/wordconstructions.com.au\/blog\/2010\/09\/what-contact-details-to-give\/","title":{"rendered":"What contact details to give?"},"content":{"rendered":"

If you are looking for something online, what form of contact details do you like to see? What difference does it make to you if it isn’t there?<\/p>\n

I have often read about offering a range of contact methods to give clients options and their preferred choice. I believe in the value of certain options being offered, too. So it was very interesting to read Danielle Keister’s view on contact details<\/a>.<\/p>\n

Her argument is that someone who really wants your services will use the contact details your provide; if they won’t follow your system (in her case, completiong of a specific form to get a quote, etc) then this forms a process fo weeding out clients you didn’t really want in the first place.<\/p>\n

I like the concept – it is impossible to please everyone so I can make my business run the way that best suits me. My contact page<\/a>doesn’t include my mobile because I don’t think anyone’s writing project is so important I need to be contactable all the time, and it doesn’t include my email address to avoid spam<\/a>. On the other hand, it does encourage an email contact form as the preferred means of contacting me.<\/p>\n

I could delete my phone number <\/a>from the site altogether, but I think there is a certain credibility attached to having a phone number available. Please tell me if you disagree!<\/p>\n

My postal address is rarely used by anyone I don’t have an existing\u00a0business relationship with, but I include it because it helps identify my location – I know I hate not knowing where a business is located if it isn’t clear (my .au domain and about us page do make it clear I am in Australia, and my exact location isn’t very relevant to clients\u00a0so the contact page is less critical for me).<\/p>\n

Away from my website, I generally use my URL and email address for contact information.<\/p>\n

And I guess it works as the majority of clients and prospects do contact me by email – at times I wonder why I have a business phone at all!<\/p>\n

Do you offer all your contact details or do you tailor it to your business preferences? How does that work for your business?<\/p>\n","protected":false},"excerpt":{"rendered":"

If you are looking for something online, what form of contact details do you like to see? What difference does it make to you if it isn’t there? I have often read about offering a range of contact methods to give clients options and their preferred choice. I believe in the value of certain options […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[48,53,59],"tags":[921,376,222,711],"class_list":["post-1114","post","type-post","status-publish","format-standard","hentry","category-about-word-constructions","category-business-info-tools","category-web-content","tag-contact","tag-details","tag-email","tag-phone"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/1114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/comments?post=1114"}],"version-history":[{"count":3,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/1114\/revisions"}],"predecessor-version":[{"id":1117,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/posts\/1114\/revisions\/1117"}],"wp:attachment":[{"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/media?parent=1114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/categories?post=1114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordconstructions.com.au\/blog\/wp-json\/wp\/v2\/tags?post=1114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}