If the product name is Kingsmill Bread then both words may well be capitalised but if the brand if Kingsmill and their product is bread, you would write Kingsmill bread.

If you write similar emails to customers all the time, have you thought of making some standard emails to save yourself time?

I have done annual reports from nothing too and it’s really hard to collect all that information (especially as it is usaully a busy time of year for companies anyway so they don’t want to be digging through old emails and files to find a date).

I am finding it fascinating to hear that some countries or regions get brought/bought wrong but others don’t. And I completely agree that language evolving is great but there is so much dumbing down later which is frightening and somewhat offensive to me.

And I have to disagree – capital letters are used for more than proper pronouns, they are also used for proper nouns, acronyms and so forth as outlined in my original post.