I’ve managed to catch up on some newsletter and blog reading in the last few days so I thought I’d share some of the more interesting ones so you can benefit from them, too.
All related to business today, some back end details (like blog security) and some customer related issues, but all worth a read. In order that I think of them…
How to do yourself out of a thousand bucks – the ethics of business
Social media, trade secrets and why you shouldn’t give a rip about the competition - great message and enjoy the graphic too!
Why perfect is the only acceptable business measure
5 easy tasks to outsource as you grow your business
how to keep your WordPress blog secure
Working at home blog carnival – in particular, I liked the included posts by Eldon and Blogging your passion (and my own of course!)
Preparing business for difficult times
Happy reading! If you have any comments on these posts, I’d love to hear them…


Missing out on comments
Wednesday, July 20th, 2011I just came across a great blog post and wrote a comment in response. Part of the process was answering a security question to avoid spam which is fine.
The questions was “what is one plus three?” It wasn’t a challenge to find the answer but I did wonder if I should write ‘four’ or ‘4’. Given the question used words, I did too.
Unfortunately, the comment form just disappeared with the message “You got the spam message wrong” in its place. Not only was my beautifully crafted response gone forever, I wasn’t given the opportunity to write a replacement comment – and that blog misses out on another comment.
If there is any ambiguity about a compulsory question, there must be a second chance at answering it. Better yet would be clarity about the expected answer – for instance, it could have asked “what is one plus three? (answer in digits)” or “Give the number (in digits) equal to one plus three”.
A simple error yes but the consequences are that they missed getting a comment – How many comments do they miss each week because of this spam question? – and they have lost credibility as a site that values clarity (sorry to say it was a content writing service site, too).
What sort of spam protection do you hate or love?
Tags: blog, clarity, comment, spam
Posted in blog content, business info, business tools, web content | 2 Comments »