To develop sufficient trust in you, people have to have a sense of your integrity and credibility. Obviously, you have to be honest in order to show integrity.
Yet so many people claim things as part of their marketing and headings – things that sound great and attract attention. But if those things are not completely true, people lose faith in you when they find out.
Is your product/business really the biggest, fastest, easiest, most popular, smallest, most colourful or best value? If you aren’t sure or can’t justify it, think about how people will view it when they discover your claims were wrong?
How do you feel when you buy the “longest lasting torch” and it fails the first night you go camping?
The ones that really annoy me are “We’re Australia’s number 1″ and similar. Who judged them to be number one? I also wonder what criteria goes with number one or the best at (number one in the list of businesses owned by them? number one of that service provider in their suburb?)
Of course, if you are listed as number one by some independent way, say so! For example, you’ll see big companies use a big heading “we’re number one at service*” and in smaller print define “as ranked by XYZ” or “according to ABC.”
So next time you think of making a great claim, or a marketing person suggests it, think about your credibility and repeat business. If it is a justifiable claim, great! If it may be questioned, perhaps add the justification to your ad or to your site/blog. If it is inaccurate, think twice about it.
Use your words wisely!
“anti-spam” spam!
Monday, March 2nd, 2009I write this post partly to warn people but also out of amusement!
Like any public blog, I get people adding spam comments occasionally. Most of it is caught by Akismet so it doesn’t bother me but I received some interesting ones today that I thought I’d share.
The comment was:
Hi nice post, i read your blog from time to time but i was wondering something. I also run a blog on a similar topic, but i get 1,000′s of spam comments and emails every day does that happen to you.. Any ideas to stop it? I currently have commenting disabled but i want to turn it back on.. Thanks!
Sounds nice enough doesn’t it? Which is why I want to warn people not to fall for it as it is not a genuine request for help.
There are two main reasons I know it is spam…
It amused me because it is appearing to hate what it is – very circular! And that the spammer has no idea of how silly it is to post it twice under different names in the same blog.
So if you get the same request, please delete the comment and don’t click on their links.
Tags: comments, spam
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